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Useful information for your holidays

Payments

The Resort requieres the full balance of the stay, on arrival. All extras, additional nights or any supplement added later, will be settled at check out. The main currency of the hotel for each payment, is the USD (we don't accept banknotes issued before 2033). The hotel is also ready to accept Euro or Shillings on requests, only according to the hotels' Exchange rate. For payment by credit card, VISA and MASTERCARD are the only cards accepted. For each transaction, the hotel will add to the total amount, 5.26% due to bank charges. We recommend to take cash as the only banking offices are in Stone Town (40min. Away) and not all the services, even outside our Resort, accept credit cards. The Boutique, Spa and the Excursion Office inside the hotel, don't accept payment by credit card but only in cash (USD, Euro and Shillings are the currencies accepted). As outside of the hotel management, the purchases may not be included in the bill.

Check in/out

Check in is from 3pm on the day of the arrival up to 10pm; for late arrivals, please notify. Rooms must be vacated by 10am on the day of departure. The late check out is subject to the room's availability, according to the arrivals of the day, and with fee (25$ per room).

Visa

On arrival, at the airport, you must pay the tourist visa at 50$ per person. At the exit, according to the airline and the nationality, you may be required to pay an exit tax, ranging from 38$ to 48$ per person.

Beach

We recommend to bring rubber shoes to walk on the beach or in the sea, avoiding injury from shells, coral, etc. To avoid sunburns or sunstrokes, we suggest to sunbathe far from the hottest hours of the day and protect yourself with a sunscreen suitable to your skin type.

Doctor

The Resort has a small clinic with Italian doctor, available for the guests h/h. From 6pm to 8pm, the consultation is free. Overtime the service costs 50$. Medicines are provided, with fee.

Wall socket

The socket provided in the room is European. Adapters for the most of the foreign sockets, are available at the Reception.

Hair dryer/Iron/Beach towels

Hair dryers and irons, as well as beach/pool towels, are available at the Reception.

Internet

A wifi internet connection is available for free, only in the public areas.

Laundry

The Resort has a laundry service available, with fee.

Reception

The Reception is open 24h/24h.